Existing customer journey
Route existing service requests through customer support.
Keep requests connected to earlier or current service records on the customer-support path so the relevant operational context can guide the response.
The public website separates new service intake from existing-service support to preserve the request context and route it appropriately.
Existing Customer Support
Route the service request through public support.
Use the contact route for an existing-service request. Start a new enquiry only when the request is unrelated to service history.
Verified support options+91 98982 43912info@smartshield.in